Toronto, ON, Canada | August 27 & 28

ASCII EDGE 2025

The MSP Conference

Why ASCII Edge 2025?

As The ASCII Group enters its fourth decade as the channel’s most trusted community, our focus for this year’s event series is to empower MSPs through meaningful connections and collective growth. ASCII Edge 2025 is dedicated to helping members build scalable, thriving MSP businesses.

This year’s conference series delivers actionable strategies and expert-led education specifically crafted for MSPs. ASCII Edge 2025 will feature insights from top industry leaders and MSPs who are shaping the channel’s future.

Join us for an inspiring, MSP-focused event designed to re-energize your business and pave the way for success.

KEYNOTE SPEAKER

Jesse Tuttle, aka Hackah Jak

The Mindset of a Hacker – FBI’s and Interpol’s Most Wanted Shares All

Step into the shadowy world of hacking with Jesse Tuttle, aka Hackah Jak — a former world’s most wanted hacker. Jesse will reveal his journey from hacking high school networks to breaching some of the world’s most secure systems, including banks, governments, and military operations, sharing legendary exploits and hard-earned lessons.

Discover how cyber incidents reshaped global security and Jesse’s transition from threat actor to a top intelligence asset collaborating with federal agencies during critical moments in cybersecurity history. This session will explore:

  • The mindset and methods of hackers.
  • Real-world stories of cyber conflicts.
  • The evolution of hacking from rebellion to a national security priority.
  • Practical tips for defending against modern cyber threats.

Whether you’re an IT pro, business leader, or simply curious, Jesse’s story offers valuable insights into the risks of the digital age and a powerful narrative of redemption and growth.

MSPs Register Here

Featured MSP Sessions

“Questions That Close: Selling More by Asking the Right Questions”

Jeremy Nelson, Successfully Exited MSP & Former ASCII Member

“MSP Business Session”

Jason Jones, Microsoft

Microsoft Copilot

Pre-Day Special Workshop

“Creating a Scalable Business with Copilot”

Copilot training can help you learn how to use Microsoft Copilot, an AI-powered assistant that can help you be more productive and make better decisions: 

Copilot Foundations Training Course
A 3-hour course from Training The Street that teaches finance professionals how to use Copilot. It’s available in-person or virtually and includes lectures, exercises, and performance feedback.

Agenda

Two days of education, networking, and more!

PREDAY | WEDNESDAY Aug 27, 2025
  • 9:00 AM
    Registration
  • 9:30 AM
    Microsoft Workshop
  • 11:00 AM
    Lunch & Registration
  • 11:45 AM
    ASCII Edge Day 1 Kickoff!
  • 12:00 PM
    "Thriving Under Pressure: Stress Reduction Tools to Help Your IT Team" presented by Diana Giles, ASCII Member
  • 12:25 PM
    “Unbreakable Business Continuity: Elevating MSP Resilience"
  • 12:45 PM
    "Securing the Future: Simplify Cybersecurity for MSPs"
  • 1:05 PM
    Panel Session | "MSP Roundtable: Tackling Today’s Biggest Operational Challenges"
  • 1:30 PM
    "MSP Business Session"
  • 2:35 PM
    "Future-Proofing Your MSP: Comprehensive Data Protection"
  • 2:05 PM
    Networking Break
  • 2:40 PM
    Panel Session: "Scaling Success: Strategies for MSP Growth in a Competitive Market"
  • 3:05 PM
    "Unlocking the Power of Compliance: Navigating Regulatory Success"
  • 3:25 PM
    Business Card Exchange
  • 3:35 PM
    "Optimizing Helpdesk Operations: Best Practices for Delivering Exceptional Customer Support"
  • 3:55 PM
    "Mastering the MSP Playbook: Lessons from am Exited MSP"
  • 4:15 PM
    "The Future of Managed Services: Trends, Challenges, and Opportunities"
  • 4:35 PM
    "Selling Success: How MSPs Can Drive Growth with CoPilot Solutions"
  • 5:15 PM
    Day 1 Wrap-up | Voting | Networking
  • 7:00 PM
    Private Invitation-Only Dinners
MAIN DAY | THURSDAY Aug 28, 2025
  • 8:00 AM
    Networking Breakfast & Badge Pick-Up – Professional Headshots Compliments of The ASCII Group
  • 9:00 AM
    ASCII Edge Welcome | Day 2 Kickoff!
  • 9:10 AM
    KEYNOTE: "Questions That Close: Selling More by Asking the Right Questions" presented by Jeremy Nelson
  • 9:50 AM
    "Building an Unstoppable MSP with IT Complete" presented by Kaseya (IT Complete)
  • 10:10 AM
    "Empowering the Future: Microsoft's Vision for AI and Zero Trust Security" presented by Microsoft
  • 10:30 AM
    Business Card Exchange | Morning Break | Networking | Headshots
  • 10:45 AM
    "5G: The Last Mile of Opportunity: Take back the cloud with 5G as a service!" presented by Rythmz
  • 11:05 AM
    "Navigating the Legal Landscape: Essential Legal Strategies for MSPs"
  • 11:25 AM
    "From Battlefield to Boardroom: Lessons in Cybersecurity and the Journey to a “Perfect Exit”" presented by SonicWall
  • 11:45 AM
    "Learn or Lag: Keeping You Ahead of Changing End User Buying Habits" presented by Pax8
  • 12:05 PM
    "Connecting the Dots: How to Leverage Industry Communities for MSP Success" presented by The ASCII Group
  • 12:30 PM
    Solutions Pavilion & Networking Lunch
  • 3:00 PM
    Giveaway Prizes
  • 3:10 PM
    "Collaboration and Innovation: The Key to MSP Longevity"
  • 3:25 PM
    "The Next-Gen MSP: How to Stay Ahead of Technology Disruption"
  • 3:40 PM
    "From Lead to Loyalty: Effective Sales and Marketing for MSP Success"
  • 3:55 PM
    "Mastering the Media: Essential Training for MSPs to Build a Strong Public Presence"
  • 4:20 PM
    "Beyond the Firewall: Enhance Your MSP Security Posture"
  • 4:35 PM
    "Boosting MSP Sales: Practical Marketing Tips for Generating Leads and Closing Deals"
  • 5:00 PM
    Voting, Break, and Networking
  • 5:10 PM
    KEYNOTE | "The Mindset of a Hacker – FBI’s and Interpol’s Most Wanted Shares All" presented by Jesse Tuttle
  • 6:00 PM
    Closing, Awards, and Giveaways

What Attendees are Saying

"I really liked ASCII Edge! The vendors were awesome, striking the right balance between informative without any pushiness at their booths. The event had a fantastic flow and there was non-stop action on stage. The content presented was outstanding!"Jeff Olejnik Newport Solutions Inc.
"At a members-only meeting at ASCII Edge, I gained a clear understanding of the steps I needed to take for hiring new employees. The peer group programs, and ASCII-Link forum have become essential tools for my business growth. The willingness of ASCII members to share their expertise and offer guidance is unmatched. The support I've received has been instrumental in overcoming challenges. sparking new ideas, and driving my success."Rafael Hamoy H2Webz

Join Us!

Registration

You registration includes:
  • Access to all session tracks and keynotes
  • Exclusive workshop training
  • Network with like-minded MSPs and connected industry professionals
  • Meet with top technology vendors
  • Complimentary headshot from a professional photographer
  • Sponsor prizes and giveaways
  • Parking, all meals, and educational materials

TORONTO, ON

August 27 & 28, 2025

Location

  • Delta Hotels Toronto Airport & Conference Centre 655 Dixon Road Toronto, Ontario, Canada, M9W 1J3

Questions? Say Hello

If you have any questions, please message us below.

The ASCII Group

4315 50th St., NW, Suite 200

Washington, DC 20016

Contact No.

Main 800-394-2724