ASCII EDGE
THE MSP CONFERENCE 2023 CHICAGO
SEP 20 & 21 - GREATER CHICAGO AREA
FRESH CONTENT FOR GROWING MSPs
20+ BUSINESS STRATEGY SESSIONS
Keynote
"How AI is Disrupting Industries and How it Will Change the MSP Industry"
Making national news, now ex-Google engineer, Blake Lemoine saw first-hand the cutting edge of AI and where it will lead. As AI disrupts industries, it remains an open question how much the daily life of IT professionals will change in the coming years as a result of artificial intelligence. New tools for artistic creation, network planning, customer service and even assistants for writing code are becoming available and offer broad sweeping promises of productivity increases through automation and big data analysis. We’ll separate fact from fiction, highlighting both the incredibly impressive advances being made in some areas as well as the areas in which the promises of automation are likely to be underwhelming. Armed with a little understanding of how to leverage these technologies they will provide many opportunities for growth and prosperity.
for MSPs
Register today
Fresh Content
Content focuses on helping MSPs build a better business and realize any revenue opportunities they may be missing
Discover Opportunities
Meet with over 30 technology providers in a business setting geared to help move your business forward
Expand Your Network
Come together and learn best practices while networking and discovering new revenue streams
Interactive
See how you compare with your peers, as we poll the audience live on key business indicators
For MSPs
Our events are open to all managed service providers, (MSPs), who manage SMBs in North America
Perks
Grab a headshot from our professional photography gratis plus win a chance at over $10K worth of prizes
Speakers
Featured MSP Speakers & Industry Sessions
Brian Johnson
CEO, AVC Technology
MSP Session: “Growth Through Process – Fundamental Building Blocks MSPs Need to Achieve Repeatable Growth YoY"
Ken Wong
Founder & CEO, DragonTek International
MSP Session: “Winning Business Leveraging the Security Conversation"
David Stinner
Founder & President, US itek
MSP Session: “A Blueprint to Solve Talent & Hiring Challenges at 25% of the Salaries Your Competitors are Paying”
Keynote
"Creating Superfans: How To Turn Your Customers Into Lifelong Advocates"
Entrepreneur, keynote speaker, and fan-engagement guru Brittany Hodak shares the proprietary five-step SUPER Fan System she developed running successful campaigns and products for globally known brands including Walmart, Disney, Amazon, Katy Perry, the Boston Red Sox, and more. With her trademark mix of humor and sharp business insights, she combines entertaining stories from her years of working with major stars like Dolly Parton and KISS with case studies of familiar brands and companies to illustrate the effective and easy-to-master system for transforming customers into passionate advocates of your brand.
Agenda
Pre-Day/Wednesday
Sept 20, 2023
Main Day/Thursday
Sept 21, 2023
Located in
Badge Pick-Up & Lunch
Start networking over lunch with MSP peers from all over the region
Jessie Devine
Welcome to ASCII Edge - the MSP Conference
Day 1 kick-off as we discuss our new format and audience interaction
Eric Pinto
[Technical] "Opening Doors & Revenue through Compliance Risk Analysis"
presented by SOCSoter
Natasha Boyko
“Modernize your MSP: Building a Profitable Cloud Practice”
presented by Nerdio
Al Alper
[Sales] Selling Trust; Breaking Down the Sales Barrier.
presented by CyberGuard360
Ken Wong
Peer Session “Hacker’s Perspective: Is Your MSP Ready for Me?"
It’s known that smaller businesses have smaller IT budgets, which often leaves little room for IT security. MSPs need to have a closer look at themselves on how to best protect themselves as well as their own customers. Ken Wong, Founder/CEO of DragonTek International and Security Expert, will provide some insights in today’s cybersecurity standards from a hacker’s perspective and key areas MSPs need to focus on to better protect their operations.
James Gartner
[Marketing] "Strategies to Best Package Services to Accommodate Future Needs"
presented by D&H
Danielle Painter
[Technical] "Evaluating Your Current Security Portfolio – Does your ‘Stack’ stack up?"
presented by Huntress
Located in
Break & Networking Time
Refuel time
Interactive
"Quiet Quitting - How to Inspire, Motivate and Keep Staff"
Industry executives talk real-world strategies
J. Colin Petersen
[Operations] "The Secret to Recruiting, Hiring, Training, and KEEPING Great Level 1 Technicians"
presented by HelpDesk.Tech
Located in
Business Card Exchange
Get your networking vibe on
Michael Crean
[Leadership] "What Organizational Maturity Means Today: Essential Practices and Skills"
Organizations large and small struggle to understand what “maturity” means in terms of IT and security operations. In this session, we’ll discuss some case studies about organizations that have varied levels of maturity. This isn’t about CMMC or CMMI, but more of a conversation about steps organizations need to take to implement policy-based and useful architectures and procedures.
presented by Solutions Granted
Bruce McCully
[Technical] "The Security Conversation and How to Get Client Buy-in"
presented by Galactic Advisors
TBD
[Leadership] "Introspection Activity: What is Your Leadership Style?"
presented by Mailprotector
Brian Johnson
Peer Session: “Growth Through Process – Fundamental Building Blocks MSPs Need to Achieve Repeatable Growth YoY"
In today’s MSP marketplace if you’re not growing you are losing market share. Growth can solve a lot of problems but is not always easy to achieve in a planned and systematic manner. In this session, Brian Johnson, CEO of AVC Technology will share lessons learned as he reveals key strategies and mistakes to avoid in achieving consistent and aggressive YoY growth. Learn what key methodologies to put into place as well specific KPIs to monitor the health and trajectory of your MSP practice.
Reece King
[Operations] "Optimizing Your Procurement Workflow"
presented by Amazon Business
Located in
Day 1 Wrap Up, Voting & Vendor Networking
More networking and time to meet with our great sponsors
Located in
ASCII Member Closed-Door Meeting
Private peer meeting of ASCII Members
Located in
Evening Networking Reception
Enjoy food and drink as continue to network
Greater Chicago Area
September 21 & 22, 2023
Hyatt Regency Schaumberg
1800 E Golf Rd, Schaumberg, IL 60173
Sponsors
Official Sponsors
Diamond Sponsors
Platinum Sponsors
Gold Sponsors
Silver Sponsors
Bronze Sponsors
Start Up Sponsors
Meal & Technical Primer Sponsors
Media Sponsors
